The problem with this explanation is that the game in question does not have a double feature.

When we challenged the operator about this they claimed that the player used the double feature and that's how the bet size was listed at the value it was. However upon examination there was on betting combination on the game in question that could have resulted in that bet size. Jackpot Knights - another operator on the Danguad Limited license - have refused to pay a player based on what they claim in a violation of their maximum bet rule.

However, we then checked our own report and found that not only had the player been correct when they asserted that the term had not been in place at the time they played but that the terms document had been updated at the time the change was made to contain a 'Last Updated' date that was significantly before the date of change (the update was made on the 27th of November but the terms document was changed to state that the last update occurred on the 1st of September).Įmployees of ViggoSlots have been found posting offensive and abusive messaged on our Facebook page.

In response to this evidence the operator looked to discredit, suggesting that it was not reliable. One of the players in question presented evidence to demonstrate that the term had not been in place at the time they played. The Danguad Ltd license are part of a network that have engaged in retroactively changing their terms and conditions to restrict a game after two players had significant wins that they did not want to pay. Effectively while the company name has changed, the people in charge of this license are likely the same. Gammix are the license that Netagame run their own casino under while Danguad appear to be the license that all Netagame white labels run on. Unfortuantely this is simply the other license, alongside the Danguad Ltd license, associated with the Netagame platform. As of May 2018 they have changed their license to Gammix STS B.V. ViggoSlots were previously on the Danguad Ltd license, a license who's properties we have Blacklisted for issues detailed below.

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